Information We Collect and How We Use It

How Chyll Uses Your Information

We generally use your information to:

1. Facilitate the creation of and to secure your User Account (as defined below) on the Services;
2. Identify you as a user in our system;
3. Provide, personalize, and improve the Services;
4. Provide feedback and user base demographics to third-party businesses listed on the Websites or Services;
5. Communicate with you about your use of the Services;
6. Develop new products and Services,
7. Track usage of the Websites and Services;
8. Customize the advertising you view and recommend content;
9. Backup our systems and allow for disaster recovery;
10. Fulfill your requests and provide customer support;
11. Send newsletters, surveys, offers and promotional materials related to the Services and your user preferences and behaviors and for other marketing purposes of Chyll using your contact information;
12. Protect, investigate, prevent and potentially take action against possible fraudulent, unauthorized, or illegal activities;
13. Respond to claims that Website content is inauthentic, counterfeit, or otherwise violates the rights of third parties;
14. Respond to your requests for customer service;
15. Protect our rights and the rights of other users;
16. Enforce our Terms of Service, this Privacy Policy, and any other policies governing your access to or use of any of the Websites or Services; and
17. As otherwise described in this Privacy Policy or in notices we provided to you.

We may also use your information to verify your geographic location. We may use your geographic location data to personalize and improve our Websites or Services, to recommend content, or determine whether the information you have requested is available in your location.

How Chyll Discloses Your Information

1. We may share your personal information with your consent or at your direction, including with third parties fulfilling orders or requests you place on our Websites.
   
   
2. We may also share your information with others who perform services on our behalf.
   
   
3. We also may disclose your information if we believe doing so is appropriate or necessary to prevent any liability, or fraudulent, abusive, or unlawful uses or to protect Chyll, our Websites, and Services; or any rights, property, or personal safety of Chyll or others.
   
   
4. In the event that Chyll is or may be acquired by or merged with another company or involved in any other business deal (or negotiation of a business deal) involving sale or transfer of all or part of our business or assets, we may transfer or assign your information as part of or in connection with the transaction and such acquirer or merged entity may thereafter utilize your personal information in accordance with this Privacy Policy. Finally, in the event of insolvency, bankruptcy, or receivership, information may be transferred as a business asset.
   
   
5. We may share your information with any of our affiliates.

We may also share aggregated and reasonably anonymized data with our partners, advertisers, and other third parties. You acknowledge and agree that the Websites can serve as portals to other businesses and consumers. Any requests, orders, or interactions you engage in with other businesses and consumers may necessitate the provision of information to such other party.

Information We May Collect

This Privacy Policy describes the types of information we collect. Among the information we collect, please note:

1. Account Information: If you create an account on any of the Websites or Services (a “User Account”), we may store and use your full name, e-mail address, home address, phone number, zip code, and other information you may provide with your User Account, such as your gender and birth date. Your first name and last initial, as well as any photo you submit through the registration process, may be publicly displayed as part of your User Account profile. We may also store and use information regarding your means of age verification (e.g., drivers license) or medical marijuana recommendation, including your recommending doctor’s name and license number, contact information, verification methodology, and verification number. We may also store information on your order history and preferences with respect to orders placed from your account.
   
   
2. Public Content: The information that you contribute through or post on the Websites or Services is intended for public consumption, including your reviews, tips, photos, videos, check-ins, comments, likes, posts, events, bookmarks, friends, lists, compliments, and basic User Account profile information. We may display this information through the Websites or Services, share it with businesses, and further distribute it to a wider audience through third-party sites and services.
   
   
3. Communications: When you sign up for a User Account or use certain features, you are opting to receive messages from other Chyll users, businesses, and Chyll itself. While you can manage some of your e-mail preferences, please note that you cannot opt out of receiving certain administrative, transactional, or legal messages from Chyll. We may also track your actions in response to the messages you receive from Chyll or through the Websites or Services, such as whether you deleted, opened, or forwarded such messages. If you exchange messages with others through the Websites or Services, we may store them in order to process and deliver them, allow you to manage them, and we may review and disclose them in connection with investigations related to the operation and use of the Websites or Services. We may not deliver messages that we believe are objectionable, such as spam messages or requests to exchange reviews for compensation. If you send or receive messages through the Websites or Services via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, e-mails, and other electronic messages, or in person. If you are a representative of a business listed on Chyll, we may contact you, including by phone or e-mail, using the contact information you provide us, make publicly available, or that we have on record for your business.
   
   
4. Transactional Information: If you initiate a transaction through any of our Websites or Services, to the extent applicable (the “Transactable Sites”), we may collect and store information about you, such as your name, phone number, address, e-mail, and credit card information, as well as any other information you provide to us, in order to process your transaction, send communications about them to you, and populate forms for future transactions. This information may be shared with third parties for the same purposes. Chyll does not disclose your personal information to third parties for the purpose of directly marketing their services to you unless you first agree to such disclosure that may advertise content directly to you on behalf of such parties. When you submit credit card numbers, we encrypt that information using industry standard technology. If you write reviews about businesses with which you transact through the Websites or Services, we may publicly display the fact that you transacted with those businesses.
   
   
   1. We collect non-personal information from you while you are browsing in the Websites. This information may include IP addresses to help analyze system administration, to gather broad demographic information, to enable ads to reach the right individuals, to report non-personal information to our advertisers, and to monitor the level of activity on Chyll. The information we collect from you visiting the Transactable Sites may include the URLs they came from, their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, the country, state, and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor’s computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on Chyll. We may also collect and store data that may be considered personal medical information, including regarding orders you prepare to place or actually place through any of the Transactable Sites.
      
      
   2. For individuals making purchases through the Transactable Sites, we may collect personal information that is reasonably necessary for third-party sellers to ship the products to you, verify your identity and eligibility to receive such products or services, and to communicate with you regarding purchases and any issues that may arise in connection with your purchase. This personal information includes your “ship to” information and your e-mail address. For product vendors and listing clients, we may collect information that is reasonably necessary for users to communicate with you regarding the purchases and shipment of goods and services purchased from you and any issues that may arise in connection with their purchase. This personal information includes the seller information provided during your listing or vendor registration and your e-mail address. When you make a purchase through the Transactable Sites, we may collect and maintain personal information from you, such as your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from, and a password. We collect this information, and other personal information as disclosed in this Privacy Policy, in order to facilitate the fulfillment of your order, to facilitate the communication with you about your order, and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contains, and these changes will be automatically kept for future use. We may require additional verifications or information from you before accepting any order.
      
      
5. Activity: We may store information about your use of the Websites or Services, such as your search activity, the pages you view, the actions you take, the date and time of your visit, businesses you call or e-mail using our mobile applications, and purchases you make through the Transactable Sites. We also may store information that your computer or mobile device provides to us in connection with your use of the Websites, Services, or Transactable Sites, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs. You may be able to disallow our use of certain location data through your device or browser settings, for example by disabling “Location Services” for the Chyll application in iOS privacy settings. We note that disabling Location Services may adversely impact the Website or Services experience and functionality and enabling such services may be necessary in some cases to allow certain transactions.